Privacy Policy

Bariatric Counseling Center (BCC)

At Bariatric Counseling Center (BCC), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or interact with our online ads.

1. Information We Collect

We may collect personal and non-personal information through the following methods:

  • Contact Forms: When you fill out a form (such as a request for consultation or more information), we collect the information you provide—like your name, email address, phone number, and any other details you choose to share.
  • Google Ads Lead Forms: If you submit a lead form through a Google ad, we receive the information you submit there as well.
  • Website Activity (Cookies & Tracking): We use cookies and similar technologies to track your activity on our website. This includes:
    • Pages visited
    • Time spent on site
    • Clicks and interactions
    • Referring websites
    • Device and browser type

This helps us improve your experience and understand what content is most helpful to you.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or appointment requests
  • Provide support and information about our services
  • Improve our website and advertising efforts
  • Run targeted online advertising campaigns (such as Google Ads)
  • Understand how visitors use our site so we can improve functionality and content

We do not sell your information to third parties.

3. How We Protect Your Information

We take reasonable steps to keep your information safe. This includes secure storage, limiting access to sensitive data, and following HIPAA-compliant practices for client communications when appropriate.

However, no system is 100% secure, especially over the internet. If you have sensitive medical information to share, please contact us directly via phone rather than using online forms.

4. Third-Party Services

Our website may use third-party services (like Google Analytics or advertising platforms) to better understand our visitors and serve relevant ads. These services may collect anonymous data using cookies or similar tools.

You can manage your cookie preferences through your browser settings.

5. Your Choices

You can:

  • Request to review or delete the information you’ve shared with us
  • Opt out of marketing emails (if you signed up for any)
  • Disable cookies in your browser to limit tracking

To make a request, contact us using the details below.

6. Contact Us

Have questions about this policy or how your data is used? We’re here to help.

Bariatric Counseling Center
📍 9618 Huebner Road, Suite 320
San Antonio, TX 78240
📞 (210) 634-2200
🌐 www.bariatriccounselingcenter.com

7. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on this page with a new effective date.